Aviso de Privacidad

Last Updated:

This Privacy Notice explains how IPG Incremento de Productividad Global S.A. de S.V. (“BackStaff,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our website, software, and services (collectively, the “Service”). This Notice is incorporated into and forms part of our Terms of Service. 

Information We Collect 

  • Information You Provide to Us. We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, or communicate with us. The types of information we may collect include your name, email address, mobile phone number, job title, and company name. You may also provide us with photos, files, and other data as part of your use of the Service’s features. 
  • Information Collected Automatically. When you access or use the Service, we may automatically collect information about you, including: 
  • Log Information: We log information about your use of the Service, including your access times and pages viewed. 
  • Device Information: We may collect information about the mobile device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information. 
  • Usage Information: We collect information about your activity on the Service, such as the time and date of notifications sent and received, and interactions with dashboards and issues. 
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you. Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of the Service. 

How We Use Information 

We use the information we collect to: 

  • Provide, maintain, and improve the Service; 
  • Send you technical notices, updates, security alerts, and support and administrative messages; 
  • Respond to your comments, questions, and requests; 
  • Monitor and analyze trends, usage, and activities in connection with the Service; 
  • Detect, investigate, and prevent security incidents and other illegal or prohibited activities; and 
  • Carry out any other purpose described to you at the time the information was collected. 

Sharing of Information 

We may share information about you as follows or as otherwise described in this Privacy Notice: 

  • With other users of the Service as necessary to facilitate the core functionality of the Service (e.g., sending push notifications to designated group members, sharing dashboards). 
  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. 
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process. 
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of BackStaff, our users, or the public. 
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. 
  • With your consent or at your direction. 

We do not sell or rent your personal information to third parties for their own marketing purposes. 

Data Security 

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 

Data Retention 

We store the information we collect about you for as long as necessary for the purposes for which we collected it, including to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may delete or anonymize your information upon request, subject to applicable law. 

Your Choices 

You may request that we update, correct, or delete your account information by contacting your local BackStaff Administrator. The Customer who has contracted for the Service (e.g., your employer) is primarily responsible for managing your account and can assist with these requests. 

Changes to this Notice 

We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this notice and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or sending you a notification). We encourage you to review this Privacy Notice regularly to stay informed about our information practices. 

Contáctanos 

If you have any questions about this Privacy Notice, please contact us at: support@backstaff.net.  

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