{"id":2341,"date":"2026-02-23T15:26:19","date_gmt":"2026-02-23T21:26:19","guid":{"rendered":"https:\/\/backstaff.net\/?page_id=2341"},"modified":"2026-03-02T07:43:12","modified_gmt":"2026-03-02T13:43:12","slug":"about-us","status":"publish","type":"page","link":"https:\/\/backstaff.net\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2341\" class=\"elementor elementor-2341\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2d73a e-flex e-con-boxed e-con e-parent\" data-id=\"7b2d73a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b51bdd1 elementor-widget elementor-widget-heading\" data-id=\"b51bdd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">About Us<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b8777 elementor-widget elementor-widget-heading\" data-id=\"b3b8777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">The BackStaff Story<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0521c6d e-flex e-con-boxed e-con e-parent\" data-id=\"0521c6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c401baf elementor-widget elementor-widget-text-editor\" data-id=\"c401baf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW8620475 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8620475 BCX8\">BackStaff was designed by engineers\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW8620475 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8620475 BCX8\">Johnny Alvarado<\/span><\/span><\/strong><span class=\"TextRun SCXW8620475 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8620475 BCX8\">\u00a0and<strong>\u00a0<\/strong><\/span><\/span><span class=\"TextRun SCXW8620475 BCX8\" data-contrast=\"auto\"><strong><span class=\"NormalTextRun SCXW8620475 BCX8\">Luis Golche<\/span><span class=\"NormalTextRun SCXW8620475 BCX8\">r<\/span><\/strong><span class=\"NormalTextRun SCXW8620475 BCX8\">.<\/span><\/span><span class=\"TextRun SCXW8620475 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8620475 BCX8\">\u00a0Based at IPG in Mexico City, they have been implementing Manufacturing Execution Systems (MES) since 1997.<\/span><\/span><span class=\"EOP SCXW8620475 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7de7d4f e-flex e-con-boxed e-con e-parent\" data-id=\"7de7d4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0343818 e-con-full e-flex e-con e-child\" data-id=\"0343818\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83be04a elementor-widget elementor-widget-heading\" data-id=\"83be04a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Problem <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f50d7d elementor-widget elementor-widget-heading\" data-id=\"2f50d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">The \"Black Hole\" of Communication<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f64560 e-con-full e-flex e-con e-child\" data-id=\"8f64560\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ade3903 elementor-widget elementor-widget-text-editor\" data-id=\"ade3903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW41172230 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW41172230 BCX8\">After decades on the factory floor, they saw how critical knowledge dilutes into messaging apps. When a deviation occurs, that knowledge cannot be accumulated or audited, creating a massive risk for regulated industries.<\/span><\/span><span class=\"EOP SCXW41172230 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f7848c e-flex e-con-boxed e-con e-parent\" data-id=\"9f7848c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-91672bf e-con-full e-flex e-con e-child\" data-id=\"91672bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14d28ec elementor-widget elementor-widget-text-editor\" data-id=\"14d28ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW107747594 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW107747594 BCX8\">BackStaff was created to\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW107747594 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW107747594 BCX8\">orchestrate human communication<\/span><\/span><\/strong><span class=\"TextRun SCXW107747594 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW107747594 BCX8\">\u00a0the moment a deviation occurs. We don&#8217;t use a web portal because life in a factory is demanding and time is limited. Personnel shouldn&#8217;t have to log into a website to find out what is happening.<\/span><\/span><span class=\"EOP SCXW107747594 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50b0ac9 e-con-full e-flex e-con e-child\" data-id=\"50b0ac9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e307da5 elementor-widget elementor-widget-heading\" data-id=\"e307da5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Vision<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db76fea elementor-widget elementor-widget-heading\" data-id=\"db76fea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Orchestrating Human Response <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5eafa20 e-flex e-con-boxed e-con e-parent\" data-id=\"5eafa20\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4964b6a e-con-full e-flex e-con e-child\" data-id=\"4964b6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87266f5 elementor-widget elementor-widget-heading\" data-id=\"87266f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why an App?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6991476 elementor-widget elementor-widget-heading\" data-id=\"6991476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Real-Time Action<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58057ce e-con-full e-flex e-con e-child\" data-id=\"58057ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1263de3 elementor-widget elementor-widget-text-editor\" data-id=\"1263de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW104753013 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104753013 BCX8\">By using a mobile app with\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW104753013 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104753013 BCX8\">push notifications<\/span><\/span><\/strong><span class=\"TextRun SCXW104753013 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104753013 BCX8\">, the right message reaches the right person at the right time. It is easier to act in the moment than to navigate a portal.<\/span><\/span><span class=\"EOP SCXW104753013 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26b18b2 e-flex e-con-boxed e-con e-parent\" data-id=\"26b18b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a9a9777 e-con-full e-flex e-con e-child\" data-id=\"a9a9777\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d47357a elementor-widget elementor-widget-text-editor\" data-id=\"d47357a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW66782704 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW66782704 BCX8\">BackStaff involves personnel in real-time while providing a forensic way to audit responses for\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW66782704 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW66782704 BCX8\">FDA 21 CFR Part 11<\/span><\/span><\/strong><span class=\"TextRun SCXW66782704 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW66782704 BCX8\">\u00a0and\u00a0<\/span><\/span><strong><span class=\"TextRun SCXW66782704 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW66782704 BCX8\">COFEPRIS<\/span><\/span><\/strong><span class=\"TextRun SCXW66782704 BCX8\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW66782704 BCX8\">. Every notification is enriched with context (photos, videos, and data), ensuring your team arrives with a solution, not a question.<\/span><\/span><span class=\"EOP SCXW66782704 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d541be e-con-full e-flex e-con e-child\" data-id=\"5d541be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fe3790 elementor-widget elementor-widget-heading\" data-id=\"0fe3790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Built for Compliance &amp; Context <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us The BackStaff Story BackStaff was designed by engineers\u00a0Johnny Alvarado\u00a0and\u00a0Luis Golcher.\u00a0Based at IPG in Mexico City, they have been [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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